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ID

FKB280606074755

 

When I try to add the ‘No time limit’ code I get the following error message: ‘ES32XXXX.exe has generated errors and will be closed by Windows’.

 

Request a zipped .REG file with codes for your serial number by sending an e-mail to orders@easysign.com.
Once you’ve received this file:
- Shutdown EasySIGN.
- Unzip the .REG file from the .ZIP file to your desktop.
- Merge the .REG file with the Registry (Right-click, Merge).
- Start EasySIGN.

If you’re unable to ‘Run’ the .REG file due to security issues, or the ‘Merge’ command is unavailable, follow the next procedure:
- Copy the .REG file to ‘C:\’ .
- In the Windows taskbar, click ‘Start, Run…’ .
- Type

     regedit /s C:\xxxxxxxxxx.REG    
and press Enter.
Replace xxxxxxxxxx by the 10 digits from the .REG filename.


EasySIGN V5 is not affected by this issue.

 

Last edit : Wednesday, June 28, 2006

ID

FKB150606055240

 

Unable to plot and query page size on a Summa S-class plotter

 

Nothing happens when I plot to a Summa S-class plotter.
When I query the page size, EasySIGN responds that it didn't receive a reaction from the plotter.

Solution:
First check whether the 'Cutter control' software is capable of communicating with the plotter. If this works, change the 'Emulation language' to 'Auto' in the plotter menu (Configuration, Settings, Communication, Emulation language).

Please consult the plotter manual for other languages.

 

Last edit : Thursday, June 15, 2006

ID

FKB070606030403

 

My print locks up at "0% printed" and nothing happens

 

When using the EasySIGN print server together with an Axis printbox, it sometimes happens that the Axis print server enters a fault state where about half of the prints refuse to start, stating "0% printed", then locking up. After aborting the print, a second try usually works, but not always. The exact cause of this problem is unknown. However, it can be easily prevented by switching the Axis print server off and on again, effectively resetting it. This will eliminate the problem for a period of at least several days. If you are experiencing this problem, please update the firmware of your Axis print server through www.axis.com and notify EasySIGN support.

 

Last edit : Wednesday, June 07, 2006

ID

FKB290306042111

 

How to use the Graphtec ‘ARMS’ optical positioning system (SP5.0.2)

 


Using the Graphtec ‘ARMS’ optical positioning system in SP5.0.2 and higher.

There are three possible scenarios using this alignment system. The first one is where a normal alignment plot is done. The second is a ‘multi-segment’ alignment, and the third is multiple copies of a single alignment plot.

 

Designing an alignment job

This is identical to normal designing, however you should mark the lines that you want to cut instead of print. Select these lines, then choose ‘Edit’ ‘Convert to’ ‘print & cut line’. The line will be shown dotted.

 

Normal alignment:

This is the most basic scenario, it prints cropmarks around the print work, and aligns the plotter to this print work. You can choose to scan 2, 3, or 4 cropmarks while aligning. Accuracy will be better when more cropmarks are scanned, at the expense of speed.

 

To enable this, right click on the worksheet and choose ‘Cropmark Settings’. The following dialog will appear:

 

 

For the alignment system, choose ‘Graphtec ARMS, 2/3/4 points. Choose a cropmark size (we recommend 30 mm).

 

Also check the media loading: if you load the media from the back, set the ‘media load direction’ to normal. If you load it from the front, set the ‘media loading direction’ to ‘rotated’. See the manual of the Graphtec plotter on how to load material from the back or the front.

 

Then click OK. On the worksheet, 4 cropmarks will have appeared. If you want to move the cropmarks, click the paneling tool (see icon on the left) and drag the cropmarks to where you want them.

 

Please be aware that the software always prints 4 cropmarks, even if you want to align on 2 or 3. This way, you can always change the setting later and scan a different number of cropmarks without re-printing.

 

After positioning the cropmarks, you can print the worksheet using the EasySIGN Print Server. If you want to print on other RIPs, you should export the design to ‘Adobe Illustrator (AI) format and send the exported file to be printed.

 

When the print is ready, load the material in the plotter. After the material is positioned, move the cutting knife to within the lower-right cropmark, and press the ‘Origin’ button on the plotter.

 

You are now ready to send the plotting data to the machine. To do this, click ‘File’ ‘Plotting’. The following dialog will appear:

 

 

Make sure the checkbox ‘Alignment plotting’ is checked, then press ‘plot’ to send the job to the machine. Your plotter should now start with searching for the cropmarks, and then plot the job.

 

Multisegment alignment

If your alignment job is long (more than 1 meter) you can choose the multi-segment alignment system. This will provide you with better accuracy on long plots. To do this, choose ‘Graphtec ARMS, multisegment’ for the cropmark setting. Next, you can choose the number of segments. We advise you to set a segment every 50 cm, so a 3 meter plot should have no less than 6 segments.

 

Be aware that you cannot choose the number of cropmarks, it is fixed at 4. You also cannot use the multi-copy option in combination with multisegment aligning.

 

Multicopy alignment

If you use the ‘Graphtec ARMS, 2/3/4 points’ systems, you can plot multiple copies of a job at once. Simply enter the number of copies and the distance between copies. The rest of the procedure is identical to the procedure for plotting a single alignment job.

 

These options mention ‘horizontal’ and ‘vertical’. as you are standing in front of the plotter. Horizontal is therefore the carriage direction and vertical is the roll direction.

 

Last edit : Wednesday, March 29, 2006

ID

FKB220306045957

 

EasySIGN Version 5 Setup fails with an error about a missing “CreateWellKnownSID” function in ADVAPI.DLL

 

Your computer must be running Windows 2000. To fix this problem, download and install Windows 2000 SP4.

 

Last edit : Wednesday, March 22, 2006

 


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