Questions about scanning

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  • #13290
    kathryn patterson

    Hi there

    I purchased the easysign system . 
    Can you please send me the step by step instructions how to scan a document into easysign from my scanner . When I go to the scan option to select “acquire” the options are highlighted grey and are unable to be accessed . Is there something else I need to change in settings or something ?



    Hi Kate,

    The first step is to open the scanner features. This can be done under the Miscellaneous settings (menu: File > Settings… > Miscellaneous). Set the Twain to “WIA” instead of the default setting “none”.

    Now the grey scanning features will be enabled. Now you can select your scanner (menu: File > Scan > Select source…) and set you scanner. The next step is to a acquire your scan (menu: File > Scan > Acquire…) or to use the scan wizard (menu: File > Scan > Wizard…) to scan the document.

    Have an easy day!

    Wilbert at EasySIGN

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