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Frequently Asked Questions

I need help with the installation of my plotter. Could you do that for me?
We are happy to help you install and set up your EasySIGN software in combination with your plotter and printer! This service is not included within the price of the software. Have a look at our Premium Support options.
I need more information about how to work with EasySIGN, can you help me?
Sure! And not just we, other EasySIGN users are there for you too. Feel free to start your topic on our free community support forum, where customers and resellers can ask and answer questions about EasySIGN. Also, have a look at our Tips & Tricks, video tutorials, and training options.
I want to use EasySIGN on 2 PC’s, do I need a second license?
An EasySIGN subscription is a sign in license. You can work on multiple PC’s with EasySIGN. But one at the same time. You need 2 licenses if you want to work on 2 PC’s at the same time.
The message ‘no licenses found’ pops up
Please check the following things: Do you have a valid license?
  • Do you have a stable internet connection?
  • Are you signed in?
  • Is your license not in use on another PC?
No valid license or prefer to work on mulitple PC’s at the same time? Please go to https://www.easysign.com/get-now/ After completing the order and payment you’ll receive your confirmation, invoice, download link and credentials by email. Install the latest version of EasySIGN and sign in with your new account, you’ll be ready to work!
What’s new in the latest version of EasySIGN?
Check Help > What’s new to see what was added in the latest version of EasySIGN.
What are layers and objects?
Everything you create in EasySIGN, is an object. It can be a simple shape (rectangle, circle, etc.), a complex curve, text, a bitmap, groups of other objects, effects, anything! These objects are positioned on layers. By default you’ll have the Main Layer (containing your design), Guidelines layer (not part of the design but helpful when designing), and Cropmarks layer (not part of your design but helpful when producing). You can add any other layer and position the objects as you like, if you’d like to structure your worksheet.

Are you ready to make things EASY?