[Paul Schoofs]

Hi Richard,

Thanks for reporting this. We have received your email to support@easysign.com as well and our support team has already started investigating the issue.

Your case has been given priority and we’ll continue the communication with you directly by email.

Best regards,
EasySIGN Support

[Paul Schoofs]

Please contact the EasySIGN support desk if you want to connect your Mutoh Kona 1650 to EasySIGN on Windows 10 or Windows 11.

[Paul Schoofs]

In File > Settings > General, you can set the number of undo steps. We recommend setting this to a reasonable value, such as 20. Avoid setting it too high when working with large files, as each undo step uses additional memory.

[Paul Schoofs]

Use the EasySIGN Compatibility tool instead. This eliminates the need to adjust the precise settings in Illustrator.

[Paul Schoofs]

Hello,

To have your account deleted, please send an email to our support team with your request. They will assist you further.

Kind regards,
EasySIGN

[Paul Schoofs]

View the complete list of supported EasySIGN Compatibility versions

[Paul Schoofs]

Hello Ewald,

The Compatibility feature in the latest EasySIGN version supports the following CorelDRAW versions:

EasySIGN 64-bit
CorelDRAW X6, X7, X8, 2017, 2018, 2019, 2020, 2021, 2022–2023, 2024, 2025 and 2026.

EasySIGN 32-bit
CorelDRAW X3, X4, X5, X6, X7, X8, 2017, 2018, 2019 and 2020.

The bit version of EasySIGN must match the bit version of CorelDRAW. A 64-bit CorelDRAW installation therefore requires EasySIGN 64-bit, while a 32-bit CorelDRAW installation requires EasySIGN 32-bit.

CorelDRAW should be installed before installing or updating EasySIGN, so that the EasySIGN installer can detect it and install the Compatibility feature.

[Paul Schoofs]

Hi Peter,

You can create a custom white spot color in EasySIGN and add it to your active color palette.

To do this:

1. Enable View > Color Palette.
2. Enable View > Toolbars > Colors.
3. Open the Colors toolbar.
4. Select Show User Colors.
5. Click Edit color-table.
6. Choose New Color.
7. Set the color type to Spot Color.
8. Select CMYK, enter the required color values and give the color the exact name required by your printer or RIP software.
9. Move the new color to the top of the list if required.

The new white spot color will then be available in your active color palette.

Please note that the exact spot color name is important. It may be case-sensitive and must match the name configured in your printer, RIP software or production workflow.

We have also updated our step-by-step article and added a new video showing the complete process:

Add spot colors

[Paul Schoofs]

EasySIGN Pro and Premium can import SVG files via the File menu, Import. You can also drag and drop the SVG file onto the EasySIGN workspace. The file will then be imported.

[Paul Schoofs]

Thanks for the update. Glad to inform you that the installation is working with the regular setup and the NoWizard installation.

If you rename the easysign_XXXX.exe download to .zip and open it in Explorer, you will find the folder named NoWizard there.

Inside, you will find a document with the explanation and settings. For more info see: Install EasySIGN without the installation wizard

[Paul Schoofs]

Hoi Mark, bedankt voor je bericht en aanhoudende interesse voor deze nieuwe functionaliteit. We zijn nog steeds actief in de ontwikkeling hiervan. Het vlot wel, maar blijkt een stuk complexer dan aanvankelijk ingeschat. Ons doel is nog steeds om het in de volgende release van EasySIGN uit te gaan brengen.

[Paul Schoofs]

Dear Mark,

We are currently working daily on the development of an EasySIGN silent installer. The development is going according to plan and it is expected to be available in 2025Q1.

Best regards,
Paul

[Paul Schoofs]

Hi Michiel,

Thanks for your idea to be able to pass the email and password (for logging in with the EasySIGN software on the online license server) (necessary on all PCs) as a parameter (for example in a reg file) with the silent installer. The idea has been passed on to development and will be included in the ongoing development of the silent installer for EasySIGN if possible.

Greetings, Paul at EasySIGN

[Paul Schoofs]

The EasySIGN installation can be performed in silent mode, meaning without going through dialogues.

If you rename the downloaded installation file easysign_XXXX.exe to .zip and open it in Explorer, you will find the folder named NoWizard there. In that folder, you will find a document with the most up-to-date explanation.

[Paul Schoofs]

Hi, At EasySIGN we are now actively working on a project to be able to run the EasySIGN setup in silent mode. In our EasySIGN silent install setup, some parameters can soon be included. Which silent install parameters are desirable for your application?

[Paul Schoofs]

Hi, in case of sudden problems download and install the latest EasySIGN version from https://www.easysign.com/software/download/ If that does not solve the issue, please send a message at support@easysign.com Thank you!

[Paul Schoofs]

This was solved by logging in at the EasySIGN software with the signmaker email address and password, provided by email. Important to use the latest EasySIGN version from download at https://www.easysign.com/software/download/

In case of a future license issue please contact us directly at support@easysign.com Thank you!

[Paul Schoofs]

We are currently working on a solution to improve the ability to keep your license active after your PC goes into sleep mode.

For now, until we developed this solution, it helps if you close EasySIGN at the end of the day and restart EasySIGN the next day. So do not leave EasySIGN open during the night or when your PC is in sleep mode.

I hope this helps for now and please install the next release 6.0.37.X from EasySIGN as soon as it is ready and released by us.

[Paul Schoofs]

In case the text tool is not active, you need to sign in at your software with your email and password (or connect the dongle to the USB port). Once the license is active the text tool will also be available. In case this fails, please send an email to support@easysign.com.

[Paul Schoofs]

Please find a description of how to move Archive with this link.

[Paul Schoofs]

Hi Arnaud, for your specific situation, please send your request to support@easysign.com.

[Paul Schoofs]

Hoi,

De helpbestanden voor EasySIGN zijn online beschikbaar om te downloaden. Het Engelstalige PDF-bestand kan worden gedownload van de EasySIGN-website. De andere talen zijn: Nederlands , Duits , Frans en Spaans .

Bekijk de overdrukvideo op het EasySIGN YouTube-kanaal op youtube.com/EasySIGN of druk op overdrukondersteuning

Laten we het makkelijk maken!
Paul van EasySIGN

[Paul Schoofs]

In case you get the error “Due to an internal processing error (512), we can’t retrieve your licenses. Please contact us at support@easysign.com” and you have a firewall, you might need to open port 22350 (for the gateway) and port 80 (for webdepot). Also see Wibu instructions.

[Paul Schoofs]

In case you want to add an overlap to both objects you need to use the Pagination tool instead of the cut through feature. The Pagination tool is also available under the Edit Menu.

Karin at EasySIGN

[Paul Schoofs]

Hoi Willem,

Op schaal werken is zeker mogelijk met EasySIGN. Check deze video: https://www.youtube.com/watch?v=Ev3R3stJNck&feature=youtu.be of deze tip&trick: https://www.easysign.com/tips-and-tricks/produce-11/

[Paul Schoofs]

Hoi Jacolien,

Hiervoor zou je de Text on Path tool kunnen gebruiken! Meer hierover lees je in deze tip&trick: https://www.easysign.com/tips-and-tricks/text-on-path/

Succes!

[Author]

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