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Paul SchoofsKeymaster
This was solved by logging in at the EasySIGN software with the signmaker email address and password, provided by email. Important to use the latest EasySIGN version from download at https://www.easysign.com/software/download/
In case of a future license issue please contact us directly at support@easysign.com Thank you!
Paul SchoofsKeymasterWe are currently working on a solution to improve the ability to keep your license active after your PC goes into sleep mode.
For now, until we developed this solution, it helps if you close EasySIGN at the end of the day and restart EasySIGN the next day. So do not leave EasySIGN open during the night or when your PC is in sleep mode.
I hope this helps for now and please install the next release 6.0.37.X from EasySIGN as soon as it is ready and released by us.
Paul SchoofsKeymasterHi, please download and install beta pre-release 2024 version. See my message above. Thx.
Paul SchoofsKeymasterIMPORTANT! We were experiencing downtime on an old license server from October 18th till 22nd 2023. The root cause is located in the data center. If you were unable to log in to your EasySIGN software, download the beta pre-release 2024 version 36.0 was offered. Currently an official EasySIGN release 2024 (36.1 or later) is available at https://www.easysign.com/software/download/
The download includes the new license server support. In case you still have an issue, please contact EasySIGN at support@easysign.com
Paul SchoofsKeymasterIn case the text tool is not active, you need to sign in at your software with your email and password (or connect the dongle to the USB port). Once the license is active the text tool will also be available. In case this fails, please send an email to support@easysign.com.
Paul SchoofsKeymasterPlease find a description of how to move Archive with this link.
Paul SchoofsKeymasterHi Arnaud, for your specific situation, please send your request to support@easysign.com.
Paul SchoofsKeymasterIn case of “The Account Manager could not be executed. Please reinstall the software. (-55)” please contact us at support@easysign.com so we can help you solving this issue for your particular case.
Paul SchoofsKeymasterHi,
The EasySIGN help files are online available for download. The English PDF file can be downloaded from the EasySIGN website at https://help.easysign.com/engl/easysign the other languages at: Dutch, German, French and Spanish.
Please check out the overprinting video on the EasySIGN YouTube channel at youtube.com/EasySIGN or press on overprinting support
Let’s make things easy!
Paul at EasySIGNPaul SchoofsKeymasterIn case you get the error “Due to an internal processing error (512), we can’t retrieve your licenses. Please contact us at support@easysign.com” and you have a firewall, you might need to open port 22350 (for the gateway) and port 80 (for webdepot). Also see Wibu instructions.
Paul SchoofsKeymasterHi!
We have chosen not to return the old color profiles in the latest version, because they no longer match the look of the current EasySIGN. We are aware that there are users who would like to work with a different color profile, and we are therefore quickly working on an update for the dark mode 🙂
To be continued.
Paul SchoofsKeymasterIn case you want to add an overlap to both objects you need to use the Pagination tool instead of the cut through feature. The Pagination tool is also available under the Edit Menu.
Karin at EasySIGN
Paul SchoofsKeymasterHoi Willem,
Op schaal werken is zeker mogelijk met EasySIGN. Check deze video: https://www.youtube.com/watch?v=Ev3R3stJNck&feature=youtu.be of deze tip&trick: https://www.easysign.com/tips-and-tricks/produce-11/
Paul SchoofsKeymasterHoi Jacolien,
Hiervoor zou je de Text on Path tool kunnen gebruiken! Meer hierover lees je in deze tip&trick: https://www.easysign.com/tips-and-tricks/text-on-path/
Succes!
Paul SchoofsKeymasterHi Kees,
Bedoel je de cropmarks? Kijk maar eens bij deze tip & trick voor alle informatie over cropmarks: https://www.easysign.com/tips-and-tricks/alignment-cropmarks/
Hopelijk lukt het je!
Karin at EasySIGN
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